Voice over Internet Protocol (VoIP)


  • No PBX, fewer headaches
  • Reduce capital expense, operationalize systems
  • Compatible with all major SIP phones including GrandStream, Mitel
  • Integration and implementation included
  • Easy to manage
  • Enable remote workforce
  • Expand disaster preparedness
  • Flexible and highly expandable

VoIP Solutions that make communication happen

CRCOG is proud to partner with Connecticut based Genie Innovations, Inc. (DBA IP-Genie) VoIP solutions to offer VoIP telephony to municipalities, schools, and public libraries on the Nutmeg Network. Using a competitive bid RFP process, IP-Genie offers robust and secure telephone solutions to CRCOG members through cooperative purchasing agreements (Side Letters).  The CRCOG Voice over Internet Protocol (VoIP) service enables full featured and flexible, hosted VoIP solutions for your communication needs.  Through this unique offer, municipalities, schools and public libraries can use their Nutmeg Network connection for robust and secure VoIP.

Traditional phone systems use expensive analog phones, require huge hardware investments, have limited functionality and flexibility, and require enormous ongoing line expenses.  The CRCOG VoIP service uses state of the art SIP phones, your municipality’s existing LAN, and a virtual PBX that resides in redundant locations on the Nutmeg Network.

The CRCOG VoIP services also enable advanced communications such as web and video conferencing, hot desking, “find me, follow me” and many more features.  The advanced technology, features, and reduced capital expense of CRCOG VoIP may be enough incentive for many municipalities.  For some municipalities, the operational savings on line fees will pay for any investments in short order and quickly yield net savings with a lower total cost of ownership.


  • CRCOG’s VoIP services leverage best of breed technology and access to resources like the Nutmeg Fiber Network.
  • Virtual PBX housed in the CRCOG Data Center and transmitted over the secure and reliable Nutmeg Network.
  • Scaled options (low, medium, high) that allow high performance within any budget.
  • Provides insight into the Town’s operations and streamlines the application process.
  • Provides citizens with real time access to public record information
  • Ability to talk, text, audio/video conferencing.
  • Additional cost savings for members *up to 20% additional savings on monthly recurring service fees

Please contact Robyn Nichols at CRCOG for additional VOIP information through IP-Genie. 

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